Terms and Conditions

Contents:

Article 1 - Definitions Article 2 - Identity of the entrepreneur Article 3- Applicability Article 4 - The offer Article S - The agreement Article 6 - Exclusion of the right of withdrawal Article 7 - The price Article 8 - Performance and additional guarantee Article 9 - Delivery and execution Article 10- Payment Article 11 - Complaints procedure Article 12 - Additional or deviating provisions Article 13- Privacy Article 1 - Definitions In these terms and conditions the following definitions apply: Additional agreement: an agreement whereby the consumer acquires products, digital content and/or services in connection with a distance contract and these items, digital content and/or services are supplied by the entrepreneur or by a third party on the basis of an agreement between the third party and the entrepreneur; Consumer: the natural person who does not act for purposes related to his trade, business, craft or profession; Right of withdrawal: the consumer's option to cancel the distance contract within the ccH31ing-off period; Entrepreneur: the natural or legal person who offers products, (access to) digital content and/or services to consumers at a distance; Distance contract: Article 2 - Identity of the entrepreneur Ballybud cannabis shop Email: support@ballybud.com Country: Netherlands Article 3 - Applicability These general terms and conditions apply to every offer from Ballybud cannabis shop and to every distance agreement concluded between Ballybud cannabis shop and the consumer. Before the distance contract is concluded, the text of these general terms and conditions is made available to the consumer. If this is not reasonably possible, the entrepreneur will indicate before the distance contract is concluded how the general terms and conditions can be viewed at the entrepreneur and that they will be sent free of charge as soon as possible at the request of the consumer. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions are made available to the consumer electronically in such a way that it can be easily stored by the consumer on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be consulted electronically and that they will be sent free of charge at the request of the consumer electronically or otherwise. Article 4 - The offer If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer. The offer contains a complete and accurate description of the products, digital content and/or services offered. The description is sufficiently detailed to enable a proper assessment of the offer by the consumer. If Ballybud  uses images, these are a true representation of the products, services and/or digital content offered. Obvious mistakes or errors in the offer are not binding on the Ballybud cannabis shop. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer. Article S - The agreement Subject to the provisions of paragraph 4, the agreement is concluded at the time of acceptance by the consumer of the offer and the fulfillment of the associated conditions. Within legal frameworks, Ballybud cannabis shop can inform itself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good reasons not to enter into the agreement. He is entitled to refuse an order or request with reasons, or to attach special conditions to the execution. Article 6 - Exclusion right of withdrawal Ballybud cannabis shop can exclude the following products and services from the right of withdrawal, but only if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the agreement: Products manufactured according to the consumer's specifications, which are not prefabricated and which are manufactured on the basis of an individual choice or decision of the consumer, or which are clearly intended for a specific product that spoils quickly or has a limited shelf life; Sealed products that are not suitable for return for reasons of health protection or hygiene and of which the seal has been broken after delivery; Products that by their nature are irrevocably mixed with other products after delivery; Article 7 - The price During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes as a result of changes in VAT rates and shipping costs. The prices stated in the offer of products or services are exclusive of shipping costs. Article 8 - Compliance with the agreement and extra guarantee Ballybud cannabis shop guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions existing on the date of the conclusion of the agreement. And/or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use. Article 9 - Delivery and execution The entrepreneur will take the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services. The place of delivery is the address that the consumer has made known to the entrepreneur. With due observance of what is stated in article 4 of these general terms and conditions, the entrepreneur will execute accepted orders expeditiously but at the latest within 30 days, unless a different delivery period has been agreed. If the delivery is delayed, or an order cannot or cannot partially be executed, the consumer will be notified of this no later than 30 days after he has placed the order. In that case, the consumer has the right to dissolve the agreement without costs and is entitled to any risk of damage and/or loss of products rests with the consumer until the moment of delivery to the consumer or a representative designated in advance and made known to the entrepreneur, unless expressly agreed otherwise. Deliveries to countries other than the Netherlands are only made for certain products. In addition, the delivery time to countries other than the Netherlands is longer. For the exact duration, please contact our customer service. Standard shipping: risk lies with the consumer. Ballybud cannabis shop always ships. If the shipment has not arrived in this case, this risk lies with the Customer and Ballybud cannabis shop cannot be held Article 10 - Payment The consumer has the obligation to immediately report inaccuracies in payment details provided or stated to Ballybud cannabis shop. Insofar as not stipulated otherwise in the agreement or additional conditions, the amounts owed by the consumer must be paid before sending the products. By accepting the General Terms and Conditions, the consumer declares to have taken note of the payment Options. Article 11 - Complaints procedure The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with these complaints' procedure. Complaints about the implementation of the agreement must be submitted fully and clearly described to Ballybud cannabis shop within a reasonable time after the consumer has discovered the defects and within two weeks after receipt of the order. If no order has been received, notification must be made within 7 days after placing the order that an order has not been received. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, it will be answered by the entrepreneur within the period of 14 days with a message of receipt, and an indication when the consumer can expect a more detailed answer. The consumer must give the entrepreneur at least 4 weeks to resolve the complaint in mutual consultation. Article 12 - Additional or different provisions Additional provisions or provisions that deviate from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier. Customers must be at least 18 years of age. Ballybud cannabis shop does everything it can to prevent customers under the age of 18 from ordering from us. Orders can only be placed when the customer indicates that he or she is 18 years of age or older. If there is any doubt about the age, Ballybud cannabis shop will contact the relevant customer on a random basis. Ballybud cannabis shop reserves the right to cancel an order and proceed with a refund. Article 13 - Privacy The privacy of our customers is important, and we ensure that it is safeguarded. Payment details are deleted by us after 72 hours after the arrival of the order, and we do not store any further data (except when creating an account). Customers are free to create an account on our website to place orders. In that case, the data will of course be stored, but we cannot access this further. If you want your account to be destroyed, please contact our customer service. We do not do anything with personal data other than delivering orders and contacting us by e-mail. Disclaimer: We (Ballybud) reserve the right to cancel orders if, in our view, orders are placed too frequently by an individual. Our services only focus on both recreational use, mass sales and/or wholesale. In In case of cancellation, you will be contacted by email and payments will be returned in full. *Ordered and paid on working days 2 p.m. is delivered the next day, with the exception of public holidays and countries other than the Netherlands.
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